GOOGLE GMAIL Set up an objectionable content rule

Setting up an objectionable content rule in GMail

Tip: We recommend that you test new rules to make sure they work correctly for your organization. For more information, see Best practices for faster rules testing.

    1. Sign in to your Google Admin console.Sign in using an administrator account.

    2. In the Admin console, go to Menu  Apps>>Google Workspace>>Gmail>>Compliance.

    3. Scroll to the Objectionable content setting in the Compliance section, point to the setting, and click Configure or Add another rule.

    4. In the Add setting box, take these steps:

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  • Setting options
  • What to do
  • Required:
  • Enter a name or description for the new rule. If this field is empty, you can’t save the new rule.
  • Email messages to affect
  • Select which messages that you want to apply the rule to:
  1. Inbound—Incoming messages from senders outside your organization.
  2. Outbound—Outgoing messages sent by people in your organization.
  3. Internal-Sending—Outgoing messages from internal senders. Messages from internal senders have your organization’s domain or subdomain in the From field.
  4. Internal-Receiving—Incoming messages from internal senders. Messages from internal senders have your organization’s domain or subdomain in the From field.
  • Add words you want to search for in each message
  1. Check the Custom objectionable words box.
  2. Under Enter words, enter words that trigger the rule, following these guidelines:
    • Separate individual words with a comma.
    • Strings aren’t supported.
    • To trigger the rule, at least one of the words you enter here must be in the message body, subject, or attachments.
  • If the above expressions match, do the following
  • Select the option for handling messages that trigger the rule:
  1. Reject message—Rejects the message before reaching the recipient. For matching messages, no other routing or compliance rules are applied. Gmail automatically adds an SMTP rejection code, such as 550 5.7.1. The SMTP (email) standard requires this, and it can’t be deleted. Optionally, enter a custom bounce message under Customize rejection notice to let senders know why their message was rejected.
  2. Quarantine message—Sends the message to an admin quarantine, where you can review the message before you deliver it or reject it. This option is only available for the Users account type. For details, see Account types to affect. To notify senders when their messages are quarantined, check the Notify sender when mail is quarantined (onward delivery only) box.
  3. Modify message—Add headers, remove attachments, change the envelope recipient, add more recipients, and change the route before delivering the message.
    5. At the bottom of the Add setting box, click Save. Changes can take up to 24 hours but typically happen more quickly. Learn more

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